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- đ˘ Why Tone Matters (Especially After the Past Few Weeks)
đ˘ Why Tone Matters (Especially After the Past Few Weeks)
And Why Financial Firms Need Partners Who Understand Both the Message and the Moment
Hey, itâs Brooks. Welcome to Mondays with Money Marketers, where Wall Street meets Madison Avenue.
As a quick reminder: Weâre an email marketing agency for financial service firms. We use email to drive leads, increase conversion rates, reduce churn, and boost your bottom line.
We taught ourselves how to do everything above by growing our own newsletter, The Street Sheet, from 5,000 subscribers to 160,000 subscribers (and counting).
We then took what we learned and started helping companies like J.P. Morgan, SoFi, Empower, Benzinga, and more with their email and content marketing.
Every Monday, we share tips and tricks weâve learned that you can implement yourself.
Before we dive in, here's a link to my calendar if you'd like to discuss how we can help you generate more business.
In todayâs edition:
Saying the right thing, the right way, at the right time
What Clients Really Think About Investment Returns
Advisory firms confront crossroads
First time reading? Sign up here
LINKS WORTH A LOOK
đŁď¸ Marketing News & Insights
LinkedIn Expands AI-Powered Ad Targeting Tools (Social Media Today)
Smart Marketers Use This 4-Step Framework for Every Email Campaign (Entrepreneur)
12 over-looked content marketing tools and features you should be using (MarTech)
đź Industry News & Insights
SEC To Review (And Potentially Increase) AUM Threshold For State Advisors To Become SEC-Registered (Wealth Management)
Hereâs What Clients Really Think About Investment Returns (Morning Star Advisor)
5 ways financial advisors are guiding investors through a hellish patch in markets (BI)
đ¤ Honorable Mentions
How To Survive Chaotic Markets (A Wealth of Common Sense)
Chaotic week for markets is a âtextbook example of why you stick to your plan,â financial advisors say (CNBC)
Advisory firms confront crossroads amid historic wealth transfer (Investment News)
DEEP DIVE

Why Tone Matters More Than Ever During Market Volatility
If youâre in financial services, you already know: when markets get shaky, your clients get anxious.
Headlines start flying. CNBC plays on a loop in your clientsâ offices or kitchens. And if you donât show up with something thoughtfulâand timelyâto say, the vacuum will get filled by noise.
But itâs not just about saying something. Itâs about saying the right thing, the right way, at the right time.
And thatâs exactly why financial firms need partners who understand the markets, the messaging, and most importantlyâthe tone.
Over the last two weeks, we helped two of our asset management and wealth advisory clients deliver their monthly and quarterly-end materials to clients. Both were grappling with a big question: âHow do we address what just happened in the markets without spooking our clients?â
Because letâs be honestâthings got bumpy. The headlines werenât pretty. Volatility spiked. There was a lot of red on the screen at points. And for some clients, fear was creeping in.
But panic isnât a strategy. And neither is silence.
Thatâs where we came in.
We worked closely with these firms to craft messaging that walked a fine line: acknowledge reality without amplifying fear, and reiterate long-term strategy without sounding dismissive.
In both cases, we helped them:
Summarize what happened in the markets using clear, client-friendly language
Reaffirm their firmâs core investment philosophy (i.e. staying invested, sticking to the plan, ignoring short-term noise)
Strike a calm, confident toneâreassuring without being robotic
Deliver on-brand, white-labeled content that felt like it came straight from their CIO or founderâs desk
And because we publish The Street Sheet every dayâcovering public markets for 160,000+ self-directed investorsâwe werenât guessing at the narrative. We were living in it. Parsing the headlines. Watching sentiment shift in real time. And writing through it.
That context made all the difference.
This Is What White-Labeled Content Should Look Like
Too often, firms outsource their content to writers or agencies who might be good with grammarâbut donât live the financial markets. They canât feel when to soften a phrase, when to add context, or when to lean into hard truths.
And during market volatility, that disconnect becomes obvious.
Your clients donât want technical jargon. But they also donât want sugarcoated fluff. They want to know you see whatâs happening, and that you have a plan. They want to feel calmâbut not condescended to.
Hereâs where a partner like Money Marketers becomes invaluable.
We donât just write your contentâwe translate your strategy into trust-building communication. We speak âadvisor.â We speak âclient.â And most importantly, we speak markets.
We know how to write in a way that keeps your compliance team happy and your clients engaged.
Tone Is a StrategyâNot an Afterthought
When markets are moving fast, timing matters. But so does tone.
In both of the recent examples, we worked on tight deadlines. These were month-end and quarter-end recaps that had to go out quicklyâbut not hastily.
It wasnât enough to list what happened in the S&P or the 10-year. We had to frame it.
Thatâs what we do best: add nuance without adding noise.
Itâs easy to rattle off macro headlines or economic data. Itâs harder to package those insights in a way that aligns with your firmâs worldview, your client communication style, and your long-term investment thesis.
But thatâs where the magic happens. Thatâs where trust is built.
And if youâre leveraging us to produce white-labeled content, youâre trusting us with your voice.
Thatâs not something we take lightly.
Itâs Not Just the What. Itâs the How.
We say this all the time: good content marketing in finance isnât about going viral. Itâs about building trust, consistently.
And when volatility strikes, that trust is tested.
If your firm wants to:
Be proactive instead of reactive during market swings
Communicate with nuance and care
Reinforce client confidence in your strategy
Free up your CIO or founderâs time while still âshowing upâ with thoughtful content
âŚthen you need a partner who gets it.
A partner who knows that tone isnât just a layer you add at the end. Itâs baked in from the first sentence.
Thatâs what we do at Money Marketers. And thatâs what makes us different.
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